Refund policy

Return & Replacement Policy
Last updated: April 26, 2025

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Each order is printed just for you. Because of the custom nature of our products, all sales are final.
If you're unsure, we highly encourage ordering a sample first to make sure it's exactly what you want.

Samples
We offer samples so you can see the colors, textures, and quality in person before placing a full order.

Damaged or Defective Items
If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Email us at [your business email address] with your order number, a description of the issue, and clear photos if possible.

Replacements
We do not offer refunds.
If your item is damaged, defective, or incorrect, we will gladly send a replacement at no additional cost once the issue is verified.
Please note: Replacement requests must be made within 7 days of receiving your order.

Non-Returnable Items

• Custom printed products (all orders are custom printed)

Shipping Issues
We are not responsible for shipping delays, lost packages, or delivery errors once an order has been shipped.
If an issue arises during shipping, please first check with the carrier using your tracking number. 

Questions?
We’re happy to help! Contact us anytime at:
✉️ lesetatelier@gmail.com